In-Service Support


We provide highly responsive through-life support services that are tailored to suit specific front line operational requirements.

Support:

Drumgrange has dedicated in-service support teams providing a range of managed services covering traditional spares, repairs and PDS Contracts and Contractor Logistics Support (CLS) arrangements through to Contracts for Availability.

In-service support options include:

  • First to fourth-line repair and maintenance services with agreed turnaround times
  • Technical helpline
  • Provision and secure storage of spares
  • Custody and Maintenance of Reference Sets and Integration Facilities
  • Development and Maintenance of Special to Type Test Equipment (STTE)
  • Documentation upkeep and configuration management
  • Post Design Services
  • Safety and Environmental Management
  • Security Management in accordance with JSP440
  • Cryptographic Custodian Services

 

Post Design Services:

Drumgrange can provide a full range of Post Design Services.

 

Obsolescence Management:

Drumgrange can provide comprehensive Obsolescence Management services in accordance with BS-EN-IEC 62404:2019 including obsolescence monitoring, analysis and recovery. We offer a complete design, manufacture and integration capability for technology insertion to overcome obsolescence issues with in-service equipment.

 

Safety and Environmental Management:

Drumgrange employs Suitably Qualified Safety Engineers who are integrated within the project teams to provide expert advice, safety analysis and support throughout the entire project life-cycle from design, manufacture, integration, acceptance, in-service support through to decommissioning and disposal.

                                       


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